What We Often Get Wrong About Leadership
Have you ever fallen into a power trap? You assign a project, and if quickly questioned, your first response is a cop-out version of "because I said so." I know I have, and it doesn't feel good. As a leader, I am not a micromanager. But, when faced with a demanding deadline, I must consciously remind myself to slow down and listen instead of resorting to authority or policies when questioned. Leadership is about selfless influence, not coercion. When you project authority, you get compliance. And evidence suggests it comes with a hidden cost. You also get disengagement, reduced organizational commitment, and resentment. Leadership influence can be an elusive skill to grasp. Follow these seven proven strategies to avoid getting leadership influence wrong.
The cost of leadership coercion
Coercion is an authoritarian leadership approach that uses positional power to control employees. This short clip from the movie Office Space offers a light-hearted look at how coercive leadership can manifest in the workplace.
A lack of ability to inspire influence often results in desperate leaders relying on positional power to get work done. While coercive leadership can appear effective in the short term, it leads to severe personal and professional consequences.
Evidence suggests that coercive leadership reduces:
Organizational commitment
Employee motivation
Trust and respect
Productivity and profitability
Employee retention
How to inspire and create leadership influence
Influence is the ability to change followers' thoughts, feelings, or behaviors. When asked to change, followers have two basic questions. Can I do what is being asked? And do I want to do what I am being asked? The following strategies move beyond coercion
Influence Strategy #1: Live in Balance
Before you can create influence, you need to be living in balance. Research has demonstrated that when leaders feel exhausted or in psychological distress, they are more likely to rely on coercion.
Achieving balance with self-care is an individual path. However, relationships, rest, and work environment significantly influence physical, mental, emotional, and spiritual health. It ultimately doesn't matter where you start, but that you do start.
Influence Strategy #2: Be Authentic
Be open about your values and beliefs. Leaders must be clear about what is important and spend time sharing with their followers. Those words aligned with the leader's actions create authenticity in the leader-follower relationship.
It is essential to provide additional channels for open communications in addition to the usual one-to-one and open-door meetings. Share results, responsibilities, ideas, opportunities for improvement, company information, and expectations clearly with everyone.
Influence Strategy #3: Be Trustworthy
Set expectations about the importance of trusting each other. Trust is fundamental to relationships. Providing help to followers before it is asked is one-way leaders can role model the importance of trust.
A widely accepted evidence-based understanding of trust is the perception of the leader's ability, purpose, integrity, and self-orientation.
Ability – the skills, competencies, and characteristics within a specific area.
Purpose – moral obligations and responsibility to demonstrate concern for others' interests.
Integrity – the follow through on promises in a manner that is acceptable by others.
Self-orientation - the ability to consider others' opinions, act with self-awareness, and lead with humility builds trust.
Influence Strategy #4: Create Shared Purpose
Instill a sense of purpose in the team. Leaders who emphasize the why of the work enable teams to persist and believe even when the work becomes difficult.
Ask others why they chose to work here and what they valued about the company before joining. Follow up by checking in with them to see if this is what they have and are experiencing on the team.
Here is an excellent explanation of the power of purpose ("why") by Simon Sinek.
Influence Strategy #5: Make Moral Decisions
The following are four ways leaders can demonstrate moral decision-making:
Integrity – Being honest, acting consistently with principles, standing up for what is right, and keeping promises.
Responsibility – Owning personal decisions, admitting mistakes, and showing concern for the common good.
Forgiveness – Pursuing excellence and letting go of self and others' mistakes, focused on what is right versus only wrong.
Compassion – Empathizing with others, empowering, actively caring for others, and committing to others' growth.
Intelligence plus character—that is the goal of true education. Martin Luther King, Jr.
Influence Strategy #6: Create Teamwork
Embrace teamwork. Adopt an approach where each team player is a needed part of the overall team and important to the project's success.
Establish a compelling direction for the team. Teamwork can not be inspired without an understanding of where the team is headed.
Create a team structure that is aligned with your team's strategies and goals. Clarify team member roles and responsibilities.
Reward and recognize behaviors that support teamwork. Communicate the importance of teamwork regularly. Here is a short TedEx presentation on the attributes of an ideal team player.
Influence Strategy #7: Adopt An Appreciative Mindset
Champion the best of what can be. Adopt an appreciative mindset. It is not about ignoring weaknesses; instead, it is about prioritizing and pursuing understanding, reinforcing, and leveraging the best of what can be.
Leadership influence is enhanced when leaders recognize and advance ideas that leverage the best of what is within the team. Individuals and teams move in the direction that is repeatedly discussed, and questions are asked.
The answer to enhancing leadership influence is not hiding in data but in the daily behavior patterns. What is the real challenge with enhancing your leadership influence?
References:
Byrne, A., Dionisi, A., Barling, J., Akers, A., Robertson, J., Lys, R., Wylie, J., & Dupré, K. (2014). The depleted leader: The influence of leaders' diminished psychological resources on leadership behaviors. The Leadership Quarterly, 25(2), 344-357.
Doolittle, J. (2023). Life-Changing Leadership Habits: 10 Proven Principles That Will Elevate People, Profit, and Purpose. Organizational Talent Consulting.
Sosik, J., & Jung, D. (2018). Full range leadership development: Pathways for people, profit, and planet (2nd ed.). Routledge.
Patterson, K., Grenny, J., Maxfield, D., McMillan, R., & Switzler, A. (2000). Influencer. McGraw-Hill Professional Publishing.
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